Return & Refund Policy
Updated at 2022-03-01
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
defined as:
Company: when this policy mentions “Company,” “we,” “us,” or *our” it refers to marss herbals india, marss herbals india, near verai estate, bh. shell petrolpump, aslali, ahmedabad that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your
consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use
the services.
- Service: refers to the service provided by marss herbals india as described in the relative terms (if available) and on this
platform.
- Website: mars herbals india’s site, which can be accessed via this URL: https://marssherbalsindia.com/
- You: a person or entity that is registered with marss herbals india to use the Services.
Return & Refund Policy
Thanks for shopping at marss herbals india. We appreciate the fact that you like to buy the stuff we build. We also want to make sure
you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at marss herbals india. We’ll be as brief
as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at mars herbals india, you
agree to the terms set forth below along with mars herbals india’s Privacy Policy.
If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your
item.
If you would like to return a product, the only way would be if you follow the next guidelines;
- The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.
Refunds
We at marss herbals india commit ourselves to serving our customers with the best products. Every single product that you choose is
thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our
products
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory
and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same
time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that marss herbals india is
not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to
issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your
money.
Shipping
marss herbals india is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had
free shipping in the first place, the customer has to pay for the shipping in return.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, marss herbals india may have to limit the number of products
available for purchase. Trust us, we’re building them as fast as we can, mars herbals india reserves the right to change quantities
available for purchase at any time, even after you place an order. Furthermore, there may be occasions when marss herbals india
confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you
ordered. marss herbals india will cancel the order and refund your purchase price in full.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to
its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless
otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound
by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete
your account.
JURIDICTION
‘The Agreement shall be subject to jurisdiction of the courts at ahmedabad,380001.*
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will
discuss any of the issues you are going through with our product.
- Via Email: marssherbals@gmail.com